Accelerate Collections. Eliminate Denials. Maximise Every Claim.
TMS end-to-end RCM services help healthcare organisations improve clean claim rates, reduce AR days, and recover denied revenue with less effort from your internal team.
Revenue Leaving Through the Cracks Every Single Day?
RCM breakdowns are rarely dramatic — they're a thousand small leaks adding up to serious financial haemorrhage.
High Denial Rates
First-pass denial rates above 5% signal systematic coding, eligibility, or authorisation failures costing you 5–10% of gross revenue.
Long AR Days
AR days above 35 indicate collections are stalling. Every additional day represents cash sitting in limbo instead of your account.
Underfollowed Denials
Most denied claims are never worked. Practices leave 30–40% of initial denial value uncollected due to inadequate follow-up capacity.
Manual Eligibility Errors
Insurance changes missed at check-in generate downstream billing failures that consume staff time and delay payment by 30–60 days.
What TMS RCM Fixes — End to End
A complete revenue cycle team from eligibility verification through final collections, operating at consistent high performance.
Eligibility & Benefits Verification
Real-time eligibility checked 24–48 hours before every appointment. Coverage gaps flagged to front desk before the patient arrives.
Claims Submission & Scrubbing
Automated claims scrubbing catches errors before submission. Clean claim rates consistently above 98% across all payer mixes.
Denial Management & Appeals
Every denial worked within 5 business days. Appeal letters drafted with clinical and coding documentation to maximise overturn rates.
AR Follow-Up
Systematic follow-up on all outstanding claims by age bucket. No claim abandoned. No revenue left unworked.
Payment Posting & Reconciliation
EOBs and ERAs posted within 24 hours of receipt. Discrepancies flagged and resolved before month-end close.
RCM Analytics Dashboard
Real-time visibility into denial rates, clean claim %, AR aging, and collection yield — by payer, by provider, by CPT code.
Roles We Staff
Every role is pre-vetted, HIPAA-trained, and ready to integrate into your workflows within two weeks.
Discuss Your Staffing NeedsFrom Contract Signed to Fully Operational in 4 Steps
RCM Audit
We review 90 days of claims data to identify your specific denial patterns, AR bottlenecks, and revenue leakage points.
Custom Workflow Build
Workflows tailored to your payer mix, specialty codes, and billing software (AdvancedMD, Kareo, athenahealth, Epic, etc.).
Team Assignment
A dedicated RCM team is assigned, trained on your system, and operating under defined SLAs with daily production targets.
Measure & Improve
Weekly AR reports and monthly executive summaries. Quarterly optimisation reviews to continuously improve performance.
Common Questions About Revenue Cycle Management
End-to-end RCM means TMS manages the entire revenue cycle from eligibility verification and charge capture through claims submission, denial management, AR follow-up, and payment posting. Nothing falls through the cracks because one dedicated team owns the entire process.
We are proficient in AdvancedMD, Kareo, athenahealth, Epic, Meditech, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Veradigm, and most major PM/EHR systems. We request access through your standard IT process.
Most TMS clients maintain first-pass denial rates below 4% within 60 days of go-live. National benchmark is 7–10%. Specific results depend on payer mix, specialty, and baseline documentation quality.
Yes. Many clients engage TMS specifically for a denial recovery programme before or alongside an ongoing RCM engagement. We prioritise by dollar value and age, then work systematically through the backlog with a defined timeline.
TMS handles the payer-facing revenue cycle. For patient-facing statements and collections, we can recommend integrated patient billing solutions that work alongside our services. Ask about our full-cycle options during your consultation.
Ready to Transform Your Revenue Cycle Management?
Join 200+ healthcare organisations that have cut costs, reduced errors, and freed their clinical teams to focus on what matters most — patient care.