Build a Career That Transforms Healthcare
At Total Medical Solutions, you will work with a passionate team helping US healthcare practices reduce burnout, improve patient care, and operate more efficiently — all from a fully remote environment.
A Team That Cares About Your Growth
We invest in our people as much as our clients. Here is what it is like to work at TMS.
Fully Remote
Work from the comfort of your home. We provide all necessary equipment and software access to serve US-based clients from anywhere.
HIPAA & EHR Training
We invest in your skills. Every team member receives comprehensive HIPAA certification and EHR platform training — fully paid.
Bilingual Environment
Our team communicates in English and Spanish. Bilingual fluency is an asset we actively develop and reward.
Career Advancement
Clear growth tracks from coordinator to specialist to team lead. We promote from within and celebrate progress.
Stable, Long-Term Work
We place dedicated professionals — not project-based gigs. TMS roles are stable, long-term engagements with consistent clients.
Meaningful Impact
Your work directly reduces physician burnout and improves patient care for hundreds of practices across the United States.
Current Openings
All positions are fully remote. US work authorisation required for client-facing roles.
Work directly inside client EHR systems handling appointment scheduling, documentation, prior authorisation management, patient follow-ups, and referral coordination.
- 1+ year medical admin or clinical experience
- Experience with Epic, athenahealth, or eClinicalWorks
- Bilingual English/Spanish preferred
- HIPAA certification (we provide)
Provide real-time and asynchronous medical scribing for physician encounters. Document HPI, ROS, physical exams, and plans in client EHR templates with high accuracy.
- Medical scribing or transcription experience
- Strong clinical terminology knowledge
- Typing speed 65+ WPM with accuracy
- Available for flexible shifts across US time zones
Submit, track, and appeal prior authorisation requests for major payers. Monitor status, escalate denials, and reduce approval timelines for specialty and primary care practices.
- 2+ years prior auth or insurance verification experience
- Knowledge of CPT/ICD-10 coding basics
- Experience with payer portals (Availity, NaviNet, etc.)
- Attention to detail and deadline management
Handle inbound and outbound patient communication — appointment scheduling, follow-up calls, lab result notifications, and care gap outreach — in English and Spanish.
- Fluent bilingual English/Spanish (required)
- Customer service or call centre experience
- Warm, professional phone demeanor
- Healthcare experience preferred
Perform prospective and retrospective HCC coding for Medicare Advantage plans and ACOs. Review medical records, assign appropriate ICD-10 codes, and support RAF score optimisation.
- CRC, CCS, or CPC certification required
- 2+ years HCC or risk adjustment coding
- Knowledge of Medicare Advantage programme requirements
- RADV audit experience a plus
Own client relationships from onboarding through renewal. Monitor performance KPIs, conduct weekly calls, identify expansion opportunities, and ensure every client achieves measurable ROI.
- 3+ years account management or customer success
- Healthcare or B2B SaaS background preferred
- Data-driven approach to performance reporting
- Excellent written and verbal communication
Simple, Transparent Hiring — 4 Steps
Apply Online
Submit your application below. Tell us about your experience, the role you are interested in, and why you want to join TMS. No cover letter length requirement.
Video Screen
A 20-minute video call with our Talent team to discuss your background, availability, and answer your questions about the role and company.
Skills Assessment
A short, paid practical assessment relevant to your role — EHR navigation, scheduling scenario, or documentation task. Typically 30–45 minutes.
Offer & Onboarding
Offer within 5 business days of assessment. HIPAA training and EHR setup completed before your first client. Onboarding support the entire first month.
Ready to Join Our Team?
Complete the form and a member of our Talent team will be in touch within 5 business days. We review every application personally.
Application Received!
Thank you for your interest in joining Total Medical Solutions. Our Talent team will review your application and be in touch within 5 business days.
Return Home"We built TMS because we believed healthcare workers deserved better support — and we extend that same belief to our own team. If you care about healthcare and want meaningful, stable remote work, there is a place for you here."— TMS Leadership Team