Terms and Conditions

Welcome to Total Medical Solutions! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.

1. Definitions

In these terms and conditions:

• “We”, “Us”, or “Our” refers to Total Medical Solutions.
• “You” or “Your” refers to the user or viewer of our website and services.
• “Services” refers to the virtual front desk teams and virtual medical assistant services provided by Total Medical Solutions.
• “Website” refers to TotalMedicalSolution.com.

2. Use of Website

This website is intended for use by healthcare organizations seeking virtual front desk and virtual medical assistant services. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent, or harmful.

3. Services Offered

We provide virtual front desk teams and virtual medical assistants to US healthcare organizations. Our primary services include Virtual Check-In and Check-Out Agents. Secondary services include Virtual Medical Assistants (VMAs). We offer bilingual (English/Spanish) support and redundancy through dedicated “pods” to ensure seamless operations.

4. Intellectual Property Rights

Unless otherwise stated, Total Medical Solutions owns the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

5. Restrictions

You are specifically restricted from all of the following:

1. Publishing any website material in any other media without our express written consent.
2. Selling, sublicensing, and/or otherwise commercializing any website material.
3. Using this website in any way that is, or may be, damaging to this website.
4. Using this website in any way that impacts user access to this website.
5. Using this website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the website, or to any person or business entity.
6. Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this website.

6. Limitation of Liability

Total Medical Solutions will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

• To the extent that the website is provided free-of-charge, for any direct loss.
• For any indirect, special, or consequential loss.
• For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Total Medical Solutions has been expressly advised of the potential loss.

7. Indemnification

You hereby indemnify Total Medical Solutions and undertake to keep Total Medical Solutions indemnified against any losses, damages, costs, liabilities, and expenses (including, without limitation, legal expenses and any amounts paid by Total Medical Solutions to a third party in settlement of a claim or dispute on the advice of Total Medical Solutions’ legal advisors) incurred or suffered by Total Medical Solutions arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

8. Variation

Total Medical Solutions may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

9. Assignment

Total Medical Solutions may transfer, sub-contract, or otherwise deal with Total Medical Solutions’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms and conditions.

10. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

11. Entire Agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and Total Medical Solutions in relation to your use of this website and our services, and supersede all previous agreements in respect of your use of this website.

12. Governing Law & Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the United States, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United States.

13. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Total Medical Solutions

[Your Address]

[Your Email]

[Your Phone Number]