Privacy Policy

This privacy policy describes how Total Medical Solutions collects, uses, and shares personal information of users of our website, TotalMedicalSolution.com. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us through our website or otherwise.
• Business Information: Information about your healthcare organization, such as its name, address, and the services you are interested in.
• Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our website and your experience.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out a contact form, subscribe to our newsletter, or otherwise communicate with us.
• Automatically: Through the use of cookies and other tracking technologies when you visit our website.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To provide you with the virtual front desk and virtual medical assistant services you request.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and information about our services.
• To Improve Our Website: To analyze how our website is used and to make improvements to its design and functionality.
• For Marketing Purposes: To send you promotional materials and other information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information with the following parties:

• Service Providers: We may share your information with third-party service providers who help us operate our website, provide our services, and conduct our business. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information transmitted online.
• Secure Storage: Storing your information on secure servers.
• Access Controls: Limiting access to your information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the posting of changes constitutes your acceptance of the updated privacy policy.

11. Contact Information

If you have any questions about this privacy policy, please contact us at:

Total Medical Solutions

[Your Address]

[Your Email]

[Your Phone Number]

Effective Date: [Date]